I recently bumped my car off a wall and the back panel detached. It was one of those things that depending where you take the car, could end up costing a little or a lot. I’d had a good experience here before of getting honest advice so we went back. Paul just fixed it on the spot and didn’t charge anything. I was so impressed. Lucky to have him in the area.

I recently had a road accident where I was at fault. My excess was actually $1800. It was a minor accident with little damage to both cars. I needed advice on whether it was going to be more affordable going through insurance or getting the other cars bumper bar replaced. He did a visual assessment on the other car and drafted up a quote. He was so honest and helpful and also understanding on my situation. He had no benefit helping me. I contacted him on the Friday afternoon and said the quote would be done by Monday Morning. I received the quote at 9am the next Morning, on the Saturday. Paul took his own time to quote someone who he wasn't going to financially benefit from. This man has integrity. This is the kind of mechanic you can trust. Wishing you all the best with your business :)

Thank you for the exceptional service provided by Premier Insurance. Your communication and service delivery have been outstanding. I have conveyed this to our insurance provider, and they have informed me that your repair shop will now be at the top of their preferred list.

Thank you for the exceptional service provided by Premier Cranes Insurance. Your communication and service delivery have been outstanding. I have conveyed this to our insurance provider, and they have informed me that your repair shop will now be at the top of their preferred list.

Paul did a great job on my car. His customer service was professional and communication from Paul during the repairs was excellent. My vehicle was not an insurance claim. The cost of the repairs were very fair and very competitive. Overall I am very happy with the service from Paul and the quality of the repairs done.

After my car was involved in a Hit & Run Accident, which left me in a state of distraught. I rang Preferred and spoke to Paul,he instantly put me at ease. I brought my car down to get accessed, and Paul was really honest and thorough and advised me what to do next. Paul kept me updated throughout repairing my car. I recently picked up my car and I could not be any happier, it looked better than when it came out of the showroom. I cannot thank Paul, Clem & the team at Preferred Smash Repairs enough for their outstanding professionalism attention to detail & incredible workmanship. Will highly recommend there services to family & friends. Thank You Paul & Clem. Regards Anthony